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privacy policy
Our commitment to your privacy
We're committed to protecting the privacy of our customers in accordance with Australia's National Privacy Principles. There's a brief summary of our approach to privacy below. Click here to access our full Privacy Policy.
We're committed to protecting the privacy of our customers in accordance with Australia's National Privacy Principles. There's a brief summary of our approach to privacy below. Click here to access our full Privacy Policy.
If you are a patient: We sometimes provide naturopathic consultations or advice, either in person, over the phone, or via our websites. To provide this kind of advice effectively, we may need to collect information about you and your health. We retain this information in order to provide you with a professional level of care, and any personal health information provided to our naturopathic staff is used only for this purpose. Information collected by our naturopaths isn't used for direct marketing or other purposes not related to providing you with health advice, unless you specifically consent to it.
Sometimes health information is used for statistical analysis or other management purposes. When this happens, we respect your privacy, and the results will not identify you.
If you are a consumer: Consumers who use our products are sometimes invited to enter competitions or promotions, or to subscribe to our publications. This may involve providing us with personal information. When we obtain personal information this way, we retain it in order to manage the competition, promotion or subscription. We may also retain your contact details to advise you of promotions or provide other information that may interest you in the future.
Anyone can ask to be removed from our mailing list.
Sometimes we conduct market research. When market research includes personal information, we will either remove identifying details, or obtain your consent for our use of the information.
We may also collect personal information about consumers when goods are returned or in other specific dealings with individual consumers. On these occasions, personal details are only used for the purposes of managing the matter at hand.
If you are a trainee/student: We store and maintain records of participants in training programmes. This is for the purpose of administering those programmes and providing advice on further training opportunities. Occasionally, statistical reports are produced that show data concerning attendance numbers. In these instances, only information showing store location and attendance numbers is reported with identifying details removed and the information is not communicated outside our company.
If you represent a business we deal with: If you deal with us as a representative of a business, we may keep business contact information about you. We only use this information for normal business purposes.
For Privacy Queries:
87 Yarraman Place, VIRGINIA QLD 4014
Telephone: 07 3212 8777
Fax: 07 3212 8788
Email: